What steps should we take to keep these communications secure and compliant?

[Landry Hall]

Hi everyone, I work in a medical office where we regularly send patient records to other clinics, labs, and insurance companies. Many of our partners still rely on fax, and I want to make sure we're handling it correctly under HIPAA rules. What steps should we take to keep these communications secure and compliant?

[Thomas Leonel]

Hi! I found a helpful article on digital-built-britain.com about HIPAA compliant faxing. It explains that compliance requires protecting the entire fax workflow to keep patient data confidential and accessible only to authorized personnel. Key safeguards include encryption during transmission, strict access controls, and audit trails for every fax. The article also notes that modern online fax services with these features can integrate with electronic health records and reduce paper handling while staying HIPAA compliant.